OFERTA ES-797:

CUSTOMER SUCCESS INTERNSHIP IN MADRID SPAIN (NATIVE ENGLISH SPEAKER)

DESCRIÇÃO DA EMPRESA: A company specialized in telecommunications that provides data and telephone calls for travellers around the world
SETOR EMPRESA: OUTRAS ATIVIDADES DE SERVIÇOS
LOCALIZAÇÃO: Madrid (Espanha)
TAMANHO DA EMPRESA: 10-29
DURAÇÃO ESTÁGIO: 6 meses
DATA DE INICIO: O mais cedo possível
ÁREAS: Empresas
REQUISITOS: Problem solving and interpersonal skills.
Experience working with customers in a professional context.
Sociable and empathetic person.
Ability to work with corporate tools.
Professional communication skills.
Intermediate/advanced level of Spanish.
RECOMENDAÇÕES: Previous experience working in customer support.
If you like to travel and you have travelled inside or outside the European Union, your personal background will be welcome.
APTIDÕES TÉCNICAS: sales   customer success  
TAREFAS:
  • Maintain communication with the customer by phone, through email and in person
  • Acting as a contact between a company and its existing and potential markets
  • Investigating customer reported issues.
  • Tracking and debugging customer issues, working with R&D, and release team on issue resolution
  • Solve reported errors by the customer as well as by the internal testing team
  • Collect, analyse and respond to customer feedback
  • Assist in developing an international marketing strategy
  • Work with corporative tools (CRM, e-mail, phone, social media)
  • Logistics Support for External Managed Service Customers
HORAS DE TRABALHO: 35 Horas por semana
IDIOMAS:
  • English Nativo
  • Spanish (no mínimo A2)
CONTRIBUIÇÃO FINANCEIRA:
CONTRATAÇÃO POSTERIOR: Sim

CUSTO DE VIDA

Madrid
EUR
Accommodation costs 262.16 - 386.68
Bill costs 35.00 - 50.00
Transport costs 17.01 - 60.66
Food costs 4.33 - 25.81
Phone costs 1.98 - 14.63
Oferta encerrada