| TITRE ES-J-29: |
CUSTOMER SUPPORT ITALIAN NATIVE IN VALENCIA (SPAIN) |
|---|---|
| DESCRIPTION: |
We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Representative. Fluent Italian is essential for this role as you'll be assisting our Italian-speaking clients with their inquiries and providing exceptional support. Responsibilities: - Provide technical assistance to customers regarding the operation of our electric vehicle chargers, both by phone and email. - Diagnose and resolve technical problems, offering practical and effective solutions to the Italian and English-speaking markets. - Provide technical guidance on the installation and proper use of our products. - Respond promptly and professionally to customer inquiries via email, phone, and live chat in Italian. - Provide information, troubleshoot issues, and resolve customer concerns effectively - Collaborate with other teams to ensure swift resolution of customer issues. - Maintain accurate records of customer interactions and transactions. - Identify opportunities for process improvement to enhance the customer experience. |
| EXIGENCES: |
- Fluency in English and Italian, both spoken and written is essential. - Fluency in French and Portuguese is highly valued. - Software knowledge - Experience or knowledge in computing, especially in networks and operating systems. - Knowledge of electricity, especially in the context of charging systems for electric vehicles. - Ability to work in a team - Previous experience in customer support or a related field. - Excellent problem-solving and interpersonal skills. - Ability to work in a fast-paced environment. |
| SALAIRE: | |
| HEURES DE TRAVAIL: | 40 heures par semaine |
| DESCRIPTION DE L’ENTREPRISE: | Spanish company located in Valencia specialized in renewable energy and more particularly in charging electric cars. |
| LOCALISATION: | Xirivella, Valencia / València, Espagne |
| TAILLE DE L’ENTREPRISE: | 50-250 |
| DATE DE DÉBUT: | Dès que possible |
| DOMAINES: | Entreprises, Sciences Sociales, Design et Communication |
| LANGUES: |
|
COÛT DE LA VIE
Valencia / València
EUR
|
136.30 - 372.35 |
|
29.77 - 82.40 |
|
-19.06 - 82.64 |
|
26.81 - 33.34 |
|
6.51 - 15.02 |
|
2.88 - 11.76 |
Offre fermée
