Business etiquette Southeast Europe
“A man’s manners are a mirror in which he shows his portrait.” Johan Wolfgang von Goethe
Moving into another country for an Erasmus internship brings a lot of new challenges to overcome, people to meet, places to see, and cultural differences to learn. As an intern entering the world of business you must learn the business etiquette of the country you are staying in. If you are staying in some of Southeast Europe we have a few good tips for you!
- PUNCTUALITY!
Probably the most important thing you must learn about the business etiquette of people from Southeast Europe is that they appreciate being on time, and coming to your meetings and work on time. If you can’t make it at least 15 minutes before your working day is starting, at least try to make it on time. Normally, working hours in Southeast Europe are from 09:00-17:00. Try to make it at 8:45. As for the meetings, it’s also considered good to be 20 minutes early. First impressions last!
- “LET YOUR HANDSHAKE BE A GREATER BOND THAN ANY WRITTEN CONTRACT”
You can tell a lot about a person from their handshake. Normally, in Southeast Europe countries a firm, strong handshake is considered a firm and strong personality. Don’t allow yourself to shake someone’s hand weakly. Not recommendable.
- EYE CONTACT MATTERS!
Eye contact is just as important as the handshake. When first meeting someone important makes direct eye contact. You don’t have to stare all the time, you don’t want someone to think you’re crazy. But you do need to seem confident. So, don’t be afraid of making eye contact.
- TRUST IS A GOOD BUSINESS PRACTICE
Although your expertise is your crucial quality as an intern, a thing that is more appreciated is trust. Your boss and colleagues will appreciate you more if you come off as trustworthy and reliable. Of course, that doesn’t mean that you don’t have to be good at what you do. But if you want to leave an impression of excellence, be reliable.
- ADRESS PEOPLE IN THE RIGHT WAY
If you’re in doubt, keep it formal. For the first period, use Mr., Mrs., Miss, Ms. After you’ve made a bond with your bosses and your colleagues take it a bit less business and make it casual. Southeast Europe folks are very open and cheerful once you get to know them. Business etiquette is important, but keep in mind you also need to be comfortable and open to everyone. Good luck!
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