OFFER ES-793:

INTERNATIONAL BUSINESS DEVELOPER & CUSTOMER SUCCESS ASSISTANT INTERNSHIP IN MADRID SPAIN (GERMAN NATIVE)

DESCRIPTION OF THE COMPANY: A company specialized in telecommunications that provides data and telephone calls for travellers around the world
COMPANY SECTOR: OTHER SERVICE ACTIVITIES
LOCATION: Madrid (Spain)
SIZE: 10-29
INTERNSHIP DURATION: 6 months
START DATE: As soon as possible
AREAS: Business
REQUIREMENTS: Adaptability in an international working environment.
Experience working with classic office tools (Microsoft Office, LibreOffice, etc.) and in the cloud (Drive, Dropbox, etc.).
Sociable and empathetic person.
Ability to work with corporate tools.
Corporate communication skills.
RECOMMENDATIONS: Previous experience in customer success or in business development positions. Spanish language is not a must but a plus.
If you like to travel and you have travelled inside and outside the European Union, your personal background will be welcome.
TECHNICAL SKILLS: customer success   business developer  
TASKS:
  • Maintain communication with the customer by phone, through email and in person
  • Maintaining and updating customer databases
  • Acting as a contact between a company and its existing and potential markets
  • Investigating customer reported issues.
  • Tracking and debugging customer issues, working with R&D, and release team on issue resolution
  • Solve reported errors by the customer as well as by the internal testing team
  • Collect, analyse and respond to customer feedback
  • Assist in developing an international marketing strategy
  • Work with corporative tools (CRM, e-mail, phone, social media)
  • Logistics Support for External Managed Service Customers
WORKING HOURS: 40 hours per week
LANGUAGES:
  • German Native
  • English (at least B2)
  • Spanish (at least A2)
FINANCIAL CONTRIBUTION:
HIRING AFTERWARDS: Yes

COST OF LIFE

Madrid
EUR
Accommodation costs 258.34 - 387.49
Bill costs 35.00 - 50.00
Transport costs 16.74 - 51.33
Food costs 4.41 - 26.51
Phone costs 1.63 - 14.73