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OFFER LCG-003: CUSTOMER SUPPORT & TELESALES INTERNSHIP IN GALICIA (GERMAN NATIVE) This offer is not available

DESCRIPTION OF THE COMPANY:
The company is designed to offer online professional veterinary practices. The online consultations are provided by excellent veterinary surgeons. However if the problem is more severe, the company recommends the best options for choosing the closest veterinary from the client´s area.

LOCATION: A Coruña (Spain)

DURATION: 6 months

START DATE: As soon as possible

AREA: BUSINESS
Business administration, Economics, International studies

REQUIREMENTS:
Love animals
Customer service & telesales experience
Excellent communication and problem solving skills
Empathy and persuasion skills
Negotiation skills
Proactivity

TASKS:

  • Responsible for generating leads and sales from new and existing accounts
  • Responsible for the communication with prospective clients and veterinarians and building customer loyalty
  • Answering customer queries and complaints via email, chat and/or telephone
  • Making outbound calls to potential customers
  • Product cross-selling

WORKING HOURS: 20 hours per week

LEVEL OF LANGUAGE PROFICIENCY EXPECTED FROM THE TRAINEE:

  • German (mother tongue)
  • English B2/C1

FINANCIAL CONTRIBUTION: NO

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